I thought this may be helpful for others. I am sure this idea would work for any brand of printer. Thought I would share the info from the Lexmark Tech. It did work on my main pc but I am having problems getting the other pc's in the house to be able to print thru the router/network.
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Thank you for contacting us regarding this matter. I appreciate the opportunity to assist you, and I hope my suggestions will provide a resolution.
I understand that you need a Windows 7 driver for your X5470 printer. Let me try to assist you with this issue.
There is no Windows 7 driver for a X5470 printer. As a work around, you may use the Windows Vista printer driver but there is no guarantee that it will work.
If the printer was working properly on the Windows Vista operating system, disconnect the USB cable on the printer, uninstall the Windows Vista printer driver, restart the computer, then reinstall the Windows Vista printer driver. Please make sure to ONLY reconnect the USB cable when you are already asked during the driver re installation.
Let me invite you to please visit our website, www.lexmark.com, for information about our 2009 Line of Products. The latest printer models that Lexmark is offering may have a maximum of 5 years warranty, provided, a customer registers the printer online within 90 days from the invoice date. For more information about our latest Professional series printers or any other printer, you may contact our Presales department at 1-800-3585835. They are open from Mondays thru Fridays, between 9am and 9pm EST, and Saturdays, 12nn to 6pm EST.
You may send us an email anytime. Our business hours are Mondays thru Fridays, between 8am and 11pm EST.
If you have any more questions or concerns, please contact me at your convenience and I will be happy to assist you. (If I am not available, another representative may reply to your request.)



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