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Students Want Refunds, Answers After Local School Closes
Student Wants Refund
A local training school shuts its doors. Students want refunds, and NBC 4 gets answers and options.Related Links
INTERACT: Were you affected by the closing? If so, e-mail us at stories@nbc4i.com .
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COLUMBUS, Ohio—Students on winter break found out their local training school was closed abruptly and their classes were canceled. What happens to their tuition now?
NBC 4 GOT ANSWERS after a concerned student contacted NBC 4.
Kevin Albin signed up for computer training at ComputerTraining.edu in September and paid $13,500 in tuition.
He started classes at the Columbus location, near Polaris Parkway and Cleveland Avenue, Monday, Nov. 30, 2009.
Albin received an e-mail Thursday, Dec. 31, 2009, that said ComputerTraining.edu would “cease operation and close all of the ComputerTraining.edu schools, effective immediately.
The e-mail advised students to direct inquiries to the State of Ohio Board of Career Colleges and Schools in downtown Columbus.
Executive Director of the State Board John Ware told NBC 4 the bank did not renew its letter of credit with the school effective Thursday, Dec. 31.
Ware said the school performed well, in terms of training, and the state received few complaints.
Five people have filed complaints with the Better Business Bureau about ComputerTraining.edu’s Columbus location. Two involved contract issues, one involved a refund or exchange, and two others involved sales practices. Only one remained unresolved.
Ware said students have several options. First, they should contact his agency and provide all of their contact information and how much money they paid. He said they may be able to finish their training at another school or receive a refund, if they qualify.
“We have a bond with the school, and we have a student tuition-recovery fund so there will be options for qualified students to receive refunds,” Ware said.
Albin said he wants his money back so he can finish his training and reach his goal of becoming Microsoft Certified IT.
Ware suggested students pay in increments, rather than paying everything up front, in case the school were to run into financial problems.
Computertraining.edu had locations in Columbus, Cleveland and Cincinnati and operated in six states. All of the schools closed.
For more information, contact the State of Ohio Board of Career Colleges and Schools at 877-275-4210 or bpsr@scr.state.oh.us .
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